2025 - Reprints: Marketing

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Social platform use and psychological well-being, Journal of Consumer Psychology, 35(3), 463–474, 2025
C. Crolic, P.P. Zubcsek, A.T. Stephen and G. Brooks
(Reprint No.: 449)
Research No.: 04390100

https://doi.org/10.1002/jcpy.1437

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Social platforms facilitate the daily interactions of billions of people globally. Prior research generally concludes that social platforms negatively affect people's welfare. This research reopens this debate by using a robust methodology to examine the time series effects of social platform use on users' subjective well-being, psychological well-being, physical health, and financial security. We report a 6-month longitudinal study of 1029 adults. Participants' daily time using social platforms on their mobile device was unobtrusively tracked and their well-being was measured every 2 weeks. The findings suggest a small, positive effect of time spent using social platforms on both subjective well-being and psychological well-being (but no significant effects on physical health or financial security). Further, it is time spent using social platforms that facilitate interactions with intimate/close ties, that is correlated with positive subjective and psychological well-being.

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