Dr. Liat Eldor

Coller School of Management
הפקולטה לניהול ע"ש קולר סגל אקדמי בכיר

General Information

Dr. Liat Eldor is an Assistant Professor at Coller Business School at Tel Aviv University after  completing a post-doc research position at Wharton Business School at the University of Pennsylvania.

In her research she studies how modern features of employee-organization relationship can create competitive advantage for organizations and affect their bottom-line business results.

In her research, she integrates OB theories with HR-related topics to provide a comprehensive research view of contemporary organizational phenomena and to address challenges organizations face nowadays in their constant race to cultivate work engagement among their employees. Sample topics are cultivating employee engagement when working remotely, new arrangements of work, engagement in the gig economy and contracting, socialization, and new patterns of leadership designed especially to tackle constant change and uncertainty. In particular, she is interested in exploring effects at the firm level of analysis, and how OB/HR phenomena at the collective level affect business results.

She uses multiple, diverse quantitative research methods in her studies such as panel-data, longitudinal analyses, and field experiments, which she obtains by working closely with business organizations (e.g., Uber, Tata, TCS) and public agencies. The contexts range from leading retail chains to global high-tech companies and service organizations. She also uses a wide array of qualitative methods such as focus groups, interviews, and text analysis.


Selected Publications

Cappelli, P. & Eldor, L. (2022). The use of contracts on employees: Their widespread use, and the implications for management. Academy of Management Annals. In Press.

Published online on Jan 24th: https://journals.aom.org/doi/10.5465/annals.2021.0034


Cappelli, P., and Eldor, L. (2022). Treating employees like contractors is on the rise—and will likely backfire. Wall Street Journal, November 8th, 2023: https://www.wsj.com/articles/employees-contractors-productivity-duties-11667597666


Eldor*, L., & Hodor, M. L., & Cappelli, P. (Accepted, 2023). The Limits of Psychological safety.  Nonlinear Effect on Work Performance. Organizational Behavior and Human Decision Processes.

Eldor, L. (2021). Leading by doing: Does leading by example impact productivity and service quality? Academy of Management Journal, 64(2), 458-481.

 Link to the publication: https://journals.aom.org/doi/abs/10.5465/amj.2018.0706?af=R


*Eldor, L., & Cappelli, P. (2021). The use of agency workers hurts business performance: An integrated indirect model. Academy of Management Journal, 64(3), 824-850.

Link to the publication: https://journals.aom.org/doi/abs/10.5465/amj.2019.0392


Eldor, L. (2020). How collective engagement creates competitive advantage for organizations: A Business‐Level model of shared vision, competitive intensity, and service performance. Journal of Management Studies, 57(2), 177-209.

Link to the publication: https://onlinelibrary.wiley.com/doi/abs/10.1111/joms.12438


Cappelli, P. & Eldor, L. (2019). Where Measuring Engagement goes wrong. Harvard Business Review, July Volume, 2019.

Link to the publication: https://hbr.org/2019/05/where-measuring-engagement-goes-wrong


Eldor, L. (2018). Public service sector: The compassionate workplace - The effect of compassion and stress on employee engagement, burnout, and performance. Journal of Public Administration Research and Theory, 28(1), 86-103.

Link to the publication: https://academic.oup.com/jpart/article/28/1/86/4237575


*Eldor, L., & Harpaz, I. (2016). A process model of employee engagement: The learning climate and its relationship with extra-role performance behaviors. Journal of Organizational Behavior, 37(2), 213-235.

Link to the publication: https://onlinelibrary.wiley.com/doi/abs/10.1002/job.2037

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